Shipping policy
Processing and Shipping Information
Stock Items: All stock items will be processed and dispatched within one week.
Shipping Origin: All orders are shipped from Hong Kong. Domestic orders are delivered via SF Express. For international orders, please contact us via WhatsApp at +852 9380 0802 to confirm delivery options for your location.
Estimated Shipping Time
1. Hong Kong:
- 2-3 business days
2. Showroom Pick-up: Orders can be picked up from our showroom in Causeway Bay on the same day, though processing may take up to 3 business days. We will confirm availability once your order is received.
3. Custom Orders: As these items are specially crafted for you, please allow 4-6 weeks for delivery, depending on the complexity of the order.
4. International Delivery: All international orders are shipped via DHL.
Shipping Fees
Please note that the shipping fees displayed at checkout do not include duties and taxes. These charges may vary based on the destination country and are the responsibility of the recipient. They will be assessed by the customs office in your respective country.
Note: Please be aware that delays may occur during peak seasons, including holidays.
Additional Information: For details regarding customs regulations, duties, and taxes specific to your country, we recommend contacting your local customs office for the most accurate and up-to-date information.